Terms and Conditions bos188 —
Platform User Guidelines

These Terms and Conditions ("Agreement") constitute a legal and binding contract between you ("Member" or "User") and bos188 ("Platform", "We"). This Agreement takes effect from the date you register an account on our platform and remains applicable for as long as your account is active.

Continued use of the platform after any amendments to these Terms means you automatically accept those changes. bos188 reserves the right to update this document at any time, and notice will be displayed on the platform when significant changes occur.

These terms should be read together with Privacy Policy and our Responsible Gaming which together form the complete agreement between you and bos188.

To register and use the bos188 platform, you must meet all of the following eligibility requirements:

• Minimum age: You must be at least 18 years old at the date of registration. bos188 strictly prohibits the use of the platform by minors.
• Legal capacity: You must have full legal capacity to enter into a binding contract under the laws applicable in your country or region of residence.
• One account per individual: Each individual is only allowed to hold one active account. Registration of multiple accounts is strictly prohibited.
• Accurate information: All information provided during registration must be accurate, current and true. bos188 reserves the right to verify the validity of that information.

The registration process at bos188 is simple and free. You are fully responsible for the security of your login information including username and password. bos188 will not be held responsible for any losses arising from unauthorized access due to your own negligence.

You agree to:

• Keeping your password confidential and not sharing it with any party
• Notifying bos188 immediately if you suspect your account has been accessed without authorization
• Ensuring your personal information is always updated through the account profile section
• Not transferring or selling your account to any third party under any circumstances

Bos188 provides two-factor authentication (2FA) which is highly recommended to be enabled to add an extra layer of security to your account. Any activity conducted through your account is your responsibility, whether you are aware of it or not.

Bos188 supports various payment methods popular among Malaysian users including instant bank transfers, e-wallets (Touch 'n Go eWallet, GrabPay, Boost) and cryptocurrencies (USDT, ETH). All transactions are processed through secure channels and protected with 256-bit SSL encryption.

Regarding deposits:

• Minimum deposit amount is MYR 30 for most payment methods
• Deposits are usually credited to your account within 1–5 minutes after a successful transaction
• Bos188 does not charge any processing fees on your deposits
• You may only deposit funds from sources you legally own

Regarding withdrawals:

• Minimum withdrawal amount is MYR 50
• Standard withdrawal requests are processed in under 5 minutes automatically
• Complete KYC verification is required before the first withdrawal is processed
• Bos188 reserves the right to request additional supporting documents for withdrawals exceeding certain thresholds

Bos188 offers a variety of attractive bonuses and promotions to new and existing members. Each bonus is subject to wagering requirements (rollover) that must be met before bonus money and related winnings can be withdrawn.

General bonus terms:

• Each bonus offer has different wagering requirements — please check the page Promotions for full details
• Bonuses cannot be transferred between accounts or converted directly to cash
• Bos188 reserves the right to cancel bonuses if there is misuse or attempts to exploit bonus terms
• Only one welcome bonus is allowed per member, per household and per IP address
• Winnings from free spins are subject to the specified wagering requirements

Bos188 reserves the right to modify, suspend or terminate any promotion at any time with or without prior notice. bos188's decision regarding bonus claims is final.

All games offered at bos188 operate based on software from internationally licensed providers. The outcome of each game is generated by a Random Number Generator (RNG) that has been independently verified and audited to ensure fairness.

Members agree to:

• Play only for yourself and not bet on behalf of others
• Not using any automation software, bots, or technical methods to gain an unfair advantage
• Accepting game results as recorded by bos188 servers as final
• Complying with the minimum and maximum betting limits set for each game

If a technical disruption occurs during a game session, bos188 will resolve the issue based on records stored on our servers. Results recorded by the system are final in all dispute situations.

To maintain the integrity of the platform and the security of all members, bos188 strictly prohibits the following conduct:

• Money laundering: Using the platform to process or conceal money from illegal sources
• Fraud and manipulation: Any attempt to cheat, manipulate games or exploit system bugs
• Bonus abuse: Registering multiple accounts to obtain bonuses repeatedly
• Threats and harassment: Threatening, harassing or behaving abusively towards support staff or other members
• Sharing false information: Providing false documents or identity information during registration or KYC verification
• Use of VPN or proxy: Using tools to hide actual location to bypass regional restrictions

Bos188 reserves the right to suspend or close the account of any member for the following reasons:

• Violation of any terms in this document
• Suspicious activity suggesting fraud, money laundering or misuse
• Requests from law enforcement bodies or relevant authorities
• Account inactive for more than 12 consecutive months

If your account is closed for legitimate reasons (not related to fraud), the eligible balance will be returned to you within 5–7 working days after the investigation review is complete.

Members may also request voluntary closure of their account at any time through customer support. Before closure is processed, any pending withdrawals will be settled according to standard procedures.

Bos188 respects your privacy and is committed to protecting the personal information you share with us. All personal data is collected, stored and processed in accordance with Privacy Policy for full details.

In brief, we use your information to:

• Verifying identity and processing financial transactions securely
• Complying with applicable legal and regulatory requirements
• Providing better and personalized customer support
• Sending promotional information (you may opt out at any time)

Bos188 does not sell or disclose your personal information to third parties without your consent, except as required by law or for the purpose of processing payments through trusted service providers.

Bos188 provides the platform "as is" and gives no guarantee that the service will be free from interruptions or technical errors at all times. However, we strive to maintain uptime exceeding 99.5% each month.

Bos188 will not be responsible for:

• Indirect, incidental or consequential losses arising from the use of the platform
• Access interruptions due to scheduled system maintenance or technical emergencies
• Losses resulting from the member's own internet connection failure
• Any action or omission by third-party payment providers

Bos188's maximum liability to any member under any circumstances will not exceed the total net deposits you have made in the 30 days prior to the event giving rise to such claim.

Bos188 reserves the right to amend, update or improve these Terms and Conditions at any time according to operational needs, legal changes or new regulatory policies. Any significant amendments will be clearly displayed on the main page of the platform at least 7 days before taking effect.

You are responsible for reviewing this document periodically. Continued use of the platform after the effective date of amendments constitutes your automatic acceptance of the updated terms.

If you do not agree with any amendments, you should stop using the platform and contact our customer support to process account closure and withdrawal of eligible balance.

If you have any questions, confusion or complaints related to these Terms and Conditions, the bos188 customer support team is ready to assist you 24 hours a day, 7 days a week through various communication channels.

You can reach us via Live Chat available on the platform, WhatsApp or Telegram. Our average response time is under 2 minutes for Live Chat. For more detailed written inquiries, you can contact us by email at [email protected]

For inquiries related to responsible gambling or if you feel you need a break from the platform, please visit our Responsible Gaming or contact our dedicated team trained in gaming counseling.