At bos188, your privacy isn't an afterthought — it's central to how we operate. This page clearly explains how we collect, store, use, and protect your personal information.
This Privacy Policy ("Policy") describes bos188's practices regarding the collection, use, disclosure, and protection of your personal information when you use our platform, whether through the website, mobile app, or our other communication channels.
Bos188 is committed to ensuring that your privacy is always protected. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. This policy applies to all registered members, website visitors, and anyone who interacts with the bos188 platform.
We believe that transparency is the foundation of trust. That's why this document is written in clear, easy-to-understand language — not confusing legal jargon. Our goal is to ensure you always know what's happening with your data.
Bos188 collects several categories of information depending on how you interact with our platform. We only collect data necessary for legitimate purposes.
| Data Categories | Example Information | How Collected |
|---|---|---|
| Identity | Full name, date of birth, IC / passport number | Account registration / KYC |
| Contact | Phone number, email address | Account Registration |
| Financial | Bank account number, bank name, transaction records | Deposit / withdrawal process |
| Technical | IP address, device type, OS version, browser | Automatic upon access |
| Usage | Game records, betting history, session duration | Automatic during gameplay |
| Communications | Support chat logs, inquiry emails | Support interactions |
Every piece of data we collect has a clear purpose. bos188 does not use your information for any purpose other than those stated below:
We never use your data to make automated decisions that significantly affect your rights or interests without appropriate human review.
Your data security is our absolute priority. bos188 continuously invests in state-of-the-art security infrastructure to ensure your information is never exposed to unauthorized parties.
Security measures we employ:
Data is retained for the duration your account is active, plus any additional period required by law (typically 7 years for financial records). Once that period expires, your data will be securely deleted.
Bos188 never sells your personal information to any third party for marketing or commercial purposes. This is a commitment we have upheld since our first day of operations.
However, there are certain situations where we need to share data with other parties:
All third parties we work with are subject to strict data protection agreements and are required to safeguard your information to a standard at least equivalent to our own.
The bos188 platform uses cookies and similar technologies to ensure the website functions properly and to enhance your browsing experience. Cookies are small text files stored on your device by your web browser.
We use three main types of cookies:
You can manage cookie settings through your web browser settings at any time. However, please note that disabling certain cookies may affect the functionality of some parts of the platform.
As a bos188 member, you have important rights regarding your personal information. We respect and facilitate the exercise of these rights:
To exercise any of the above rights, please contact our customer support team via Live Chat or email. We will process your request within 14 business days.
The bos188 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process any personal information from children under the age of 18.
All prospective members are required to confirm they are at least 18 years of age during the registration process. Additional age verification is carried out during the KYC process using valid official identification documents.
The bos188 platform may contain information or references to third-party payment services such as banks and e-wallets used to process your financial transactions. Each of these third-party platforms has its own separate privacy policy.
Bos188 is not responsible for the privacy practices or content of any third-party platforms. We encourage you to read the privacy policy of each service you use to understand how your data is handled by them.
The game providers we use (such as Pragmatic Play, Spadegaming and other partners) are also subject to their own privacy policies, although they are required to comply with the data protection agreements we set.
Bos188 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or feedback from members and regulatory bodies.
When we make significant changes to this policy, we will:
Continued use of the platform after the effective date of the revised policy is deemed your acceptance of those changes. If you disagree, please discontinue use and contact us to process your account closure.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us. Our data protection team is ready to assist.
You can contact us via:
We strive to respond to all privacy-related inquiries within 3 business days, and for more complex requests (such as full data access requests), within 14 business days as required by law.
If you are not satisfied with how we handle your inquiry, you have the right to lodge a complaint with the Personal Data Protection Department of Malaysia or the relevant regulatory body in your country.
Not just a promise — we invest in real security infrastructure to ensure your privacy is protected every moment.
Over 500,000 Malaysian members trust bos188 not only for great games, but because we handle their data with full responsibility and transparency.
By registering, you agree to the Terms and Conditions and the bos188 Privacy Policy. Minimum age requirement of 18 years.